Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include your name, email address, phone number, company information, and any other information you choose to provide. We also obtain limited professional contact information from public business sources, as explained below.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send communications, and comply with legal obligations.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this privacy policy or with your consent.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You may request access to your information, correction, erasure or restriction where applicable, and details of its source and use. You can object to direct marketing at any time. You may also complain to the Information Commissioner’s Office at ico.org.uk.

6. Business Contacts and OmniATS Introductions

Digitalised Solutions Ltd is the controller for the business-contact information described in this section. We may obtain your name, business role, employer, business email address and business location from your company’s public website and published business documents. We use Companies House to corroborate company identity and business roles. We record the source and research date, relevant business context, mailbox-validation results, correspondence, objections and demo-booking status. You can ask us for the specific source of your details.

We use this information to assess whether a limited business introduction about OmniATS is relevant to your professional role, invite you to a human recruitment-process review or demo, and manage replies and bookings. Our legitimate interest is developing relevant business relationships for our recruitment software. Before contacting you, we assess necessity, your reasonable expectations and the effect on your rights. Public contact details are not treated as consent or evidence that you want a new system.

Our human team set the contact-use rules and approved the OmniATS sequence flow. Authorised automated review can vet and approve individual messages against those rules. We may add up to five newly vetted business contacts each day. Software schedules up to three messages per contact. From 11 November 2026 the OmniATS sending limit is up to ten emails per London weekday across introductions, follow-ups and internal tests. Until then the shared limit is five. Follow-ups stop when a reply, objection or confirmed booking is recorded. Reply “no thanks” or email Andrew Johnston at andrew.johnston@digitalisedsolutions.com to object to this marketing. We will stop it and keep a minimal suppression record so your objection continues to be respected.

We review OmniATS contacts who have not responded 90 days after their last sequence email. At that review, we remove or reduce unnecessary research while preserving minimal opt-out records and necessary approval and delivery evidence. Any continued retention needs a documented purpose. Andrew also handles privacy requests and questions about this information.

7. Providers and International Processing

For this business-contact and booking workflow, we use Microsoft 365 for email and meeting calendars, Supabase for contact, research, approval and booking records, and Cloudflare for website delivery and automation. We used ZeroBounce to validate selected business email addresses on 24 October 2026; those results are historical. Google reCAPTCHA helps protect booking requests against bots, fraud and abuse.

These providers and their subprocessors may process information outside the UK, including in the European Economic Area, United States and Singapore. Their published data-processing terms provide for international-transfer safeguards, including standard contractual clauses with the UK Addendum where applicable, and recognised adequacy arrangements for some transfers. You can ask Andrew for details or a copy of the safeguards relevant to your information.

8. Contact Us

If you have any questions about this Privacy Policy, please contact Andrew Johnston at andrew.johnston@digitalisedsolutions.com or through our contact page.